Can I place an order offline?
Yes, you can email your order to info@pelava.com.au - including the items you wish to order, your contact details including full name, phone, address and email address and we will be make contact to arrange the sale.


What payment options are available?
We can accept cheque, money order, offline c/card details and direct deposit payments. We also have full c/card processing via our own merchant facilities.


How long will my order take to arrive?  - see our delivery information page.


Can I order from overseas? - see our delivery information page.


What materials do you use in your jewellery?
Beads
All beads are made by Maryanne at MacBeads.
Catches

All catches, rings and all findings used are sterling silver.


What metal do you use?
All metal used is sterling silver.


What types of chain do you use and what lengths are available?

Sterling Silver Chain
Figaro comes in 50cm and 80cm lengths
Oval chain comes in 50cm and 80cm lengths
Heavy cable chain comes only in 50cm
Neoprene Chain
3mil Neoprene comes in 45cm
5 mil Neoprene comes in 45 cm


What are the ring sizes?
The Eye Candy and Resinate rings will come in fixed sizes – M – O - Q
The other ring shanks will come in a adjustable form so that it is easier for people to size over the web.
Rose ring is adjustable and one size fits all!


Where can I purchase pelava jewellery in person?
Please visit our stockists page or check the events page to find out which markets and shows we will be attending.


I am interested in featuring pelava in a magazine, article or website - do you have a media kit?
Yes, please email info@pelava.com.au to request a copy of our press release, and background information as well as high resolution photographs to accompany your feature.


What sort of clothes do I wear with pelava?
Try browsing our look book for fashion inspiration and to see how versatile pelava is - from evening down to jeans and a tank...it looks great! Our stunning model presents several key looks using pieces from across all pelava ranges. There are so many pieces to choose from - something to suit any outfit or colour scheme. 


I am interested in stocking pelava in my shop - how do I arrange this?
Please email Leonie at info@pelava.com.au to discuss. Wholesale pricing is available to selected retailers that are approved by pelava and minimum order quantities may apply.